Privacy Policy

At HomeoClinicPk, we are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website (www.homeoclinic.pk), remedy finder app, or online consultation services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information: Name, email, phone number, age, gender, and location when you register or book a consultation.
  2. Health Information: Medical history, symptoms, and treatment details shared during consultations.
  3. Technical Data: IP address, device type, browser, and usage patterns via cookies and analytics tools.
  4. Payment Information: If you purchase medicines or paid services (though most consultations are free), payment details are processed securely via third-party gateways (we do not store card details).

2. How We Use Your Information

Your data helps us:

  1. Provide personalized homeopathic treatment and recommendations.
  2. Improve our services, app, and website experience.
  3. Respond to inquiries and offer customer support.
  4. Send health tips, updates, or promotional content (with your consent).
  5. Comply with legal obligations and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

  1. Medical Practitioners: To facilitate your treatment.
  2. Service Providers: Secure IT, hosting, or payment processors (under strict confidentiality agreements).
  3. Legal Authorities: Only if required by Pakistani law.

4. Data Security

We implement industry-standard measures (encryption, secure servers, access controls) to protect your information. However, no digital transmission is 100% secure—users share data at their own risk.

5. Your Rights

You may:

  1. Access, correct, or request deletion of your data.
  2. Opt out of marketing communications.
  3. Withdraw consent for data processing (may affect service delivery). Contact us at (support@homeoclinicpk.com) for requests.

6. Third-Party Links

Our website/app may link to external sites (e.g., diet blogs). We are not responsible for their privacy practices.

7. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date. Continued use of our services implies acceptance.